Your trip
starts here:
Serino.Travel
Planning vacations since the turn of the century.
Cruises
taken
Cruise ships
inspected
Insider knowledge at your service
It's not just about the cabin size or the special promotions. You want to know if they will offer you a black napkin when you wear your fabulous black dress, if it is better to book a suite or adjacent cabins, or if it gets chilly in the auditorium.
A life well-traveled
Imagine a morning where the only thing on your "to-do" list is deciding which deck of your private yacht offers the best view of the Amalfi coast. Picture yourself stepping through a "closed" door for a private viewing of the Louvre's treasures, or sitting down to a Michelin-caliber dinner in the heart of a Loire Valley château, arranged specifically for your palate.
These aren't just bucket-list items; they are the standard for a life well-traveled. As an independent advisor partnered with the prestigious Global Travel Collection, I don’t just book trips—I architect experiences. From bespoke luxury cruises and high-octane sports travel to soul-stirring cultural immersions, I ensure your journey is as seamless as it is spectacular.
Your time is the true luxury
Planning a sophisticated getaway is an intricate puzzle of logistics, timing, and taste. My role is to remove the "noise." While I handle the complex flight paths, private transfers, and the vetting of exclusive villas, you get to focus on the anticipation. I manage the details so you can simply enjoy the destination.
Maximizing your investment
Travel is one of life’s greatest investments. Because of my independent status and global reach, I ensure every dollar works harder for you. I don’t just find "rates"; I secure value. Through my expertise, I transform standard bookings into high-yield experiences—think unexpected room upgrades, tailored family itineraries, and the kind of thoughtful touches that can’t be bought online.
Insider access & VIP status
In the world of luxury, who you know is just as important as where you go. My partnership with Global Travel Collection gives you "keys to the city" status worldwide. You aren't just another guest; you are a priority. Enjoy complimentary breakfasts, resort credits, and preferred seating at the world’s most sought-after tables and venues.
Premier global partnerships
My black book includes direct lines to the world’s most prestigious hotel icons, boutique cruise lines, and elite tour operators. These long-standing relationships mean I can often secure the "un-bookable" suite or the first-class cabin that appears sold out elsewhere. Your itinerary is backed by the power of a global giant, but delivered with the care of a personal consultant.
Beyond the itinerary
"Luxury isn't just about the thread count of the sheets; it's about the stories you tell when you get home."
- Customized Curations: Whether it’s a chef-led market tour in Tokyo or a private villa in the Maldives with a dedicated butler, I tailor every hour to your specific rhythm.
- Cultural & Event Access: From front-row seats at the world’s premier sporting events to backstage access at historic theaters, I bridge the gap between "visiting" a place and truly "experiencing" it.
- A Personal Advocate: Travel can be unpredictable. If a flight is delayed or a plan needs to shift mid-journey, you don't call a 1-800 number. You call me. I am your advocate, your troubleshooter, and your peace of mind from takeoff to touchdown.
Discover travel at its finest
When you choose to work with me, you’re gaining a dedicated partner who values your time and your taste as much as you do. Let’s move beyond the ordinary and craft a journey that is—quite literally—one for the books.
Where can I take you next?
Travel Styles
Ocean Cruises
River Cruises
Luxury Travel
Adventure
In Good Company
Global Travel Collection : Wherever You’re Going, We’ve Been There
A Collection of Travel Curators
Global Travel Collection is the world’s largest network of international, premium travel agents. Our 1,500 expert travel advisors specialize in custom travel planning for luxury leisure travelers, corporate executives and entertainment professionals. With global reach and exclusive partnerships, we deliver unparalleled value, VIP access and personalized service. From luxury vacations to entertainment and business travel, wherever you’re going — we’ve been there.
When you book travel with a Virtuoso advisor you tap into a world of in-the-know expertise, unbelievable travel perks, support throughout your travels, and –most importantly – warmer welcomes, deeper connections, and superior experiences in the places you visit.
In New York and Tokyo
About Me
Travel is my passion, and I enjoy making clients' dreams come true almost as much as I love exploring the world myself. Discovering all the beauty and excitement life has to offer is not just a pleasure — it's a duty I owe my clients. I’ve been a digital nomad since 2015, working from London, Valencia, Vancouver, and now Tokyo. You can still
reach me on my NY phone number, and I'm available to clients even when I'm in the middle of the ocean.
As a CLIA certified Luxury Cruise Counselor, I've traveled on and toured enough ships to assemble a small fleet. My favorite cruise destination is the Mediterranean - 14 times and counting if I include Adriatic and Aegean. I've been planning vacations since the turn of the century, seeking out the best hotels and most fabulous resorts, as well as the most interesting, quirky, out of the way places, so I can tailor itineraries to suit your desires.
Perks
EXCLUSIVE ADVANTAGES
GTC, Virtuoso
Tzell has robust hotel programs with +1000 of deluxe and luxury hotels offering my clients exclusive perks including free breakfast. We also have relationships on premise at all these hotels, so my clients receive VIP treatment.
In addition to these two programs, many brands extend exclusive perks to Tzell clients based on our volume of business with them. Participating hotel brands include Aman, Belmond, Bulgari, EDITION, Fairmont, Four Seasons, Jumeirah, Langham, Luxury Collection, Mandarin Oriental, Oetker Collection, Park Hyatt, Peninsula Hotels, Raffles, Ritz Carlton, Rocco Forte, Rosewood, Shangri-La, St. Regis, Waldorf Astoria.
*Many individual and independent boutique hotels from groups like Leading Hotels of the World, Small Luxury Hotels and Relais & Chateaux also extend exclusive amenities to Tzell clients.
Full Disclosure: Certain restrictionsapply.
Contact Us
Serino Travel Services Inc.
New York
1633 Broadway
Tzell Travel Group
New York, NY 10019 (USA)
Tel: (+1) 212.340.0244
Tokyo
Shibuya Sakura Stage, Sakuragaoka-cho, Shibuya-ku, Tokyo-to 150-0031 (Japan)